At orderprint.in, accessible from orderprint.co.in, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by orderprint and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collected in orderprint. This policy is not applicable to any information collected offline or via channels other than this website. Our Privacy Policy was created with the help of the Online Generator of Privacy Policy.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including to:

1. Provide, operate, and maintain our website
2. Improve, personalize, and expand our website
3. Understand and analyze how you use our website
4. Develop new products, services, features, and functionality
5. Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
6. Send you emails
7. Find and prevent fraud

Log Files

orderprint follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of orderprint.

Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on orderprint, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that orderprint has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

orderprint's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

orderprint does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Due to the nature of the product, no returns can be made once the order is processed and / or shipped. Any claims for defects, damages, or shortages must be made in writing within two (2) business days after receipt of the shipment. We will replace only orders that were processed incorrectly. The replacement of the order will take place only after the receipt of returned material. We will not replace the order if it is determined by us that the order was misused or mishandled by the buyer or part of the order was used by the buyer and part of the order is being returned.

Print defect will be considered only in following cases:

1. Content different than artwork is printed
2. Incomplete content of artwork is printed
3. Faulty workmanship during manufacturing process
4. Final size is different from dimensions specified in order (tolerance range of +10mm will be applied)

However print defect will not be considered in following cases:

1. Not understanding the specification of media and print process.
2. Low quality of print in economy offering
3. Minor difference in final print for the same artwork with different quantities.

Care to be taken in learning the following:
All images are indicative and the actual product may vary from it. “Popular” marked items are price beneficial whereas “Premium” marked items are quality beneficial.

Shipping is done within 2 business days from the date of order. All orders placed before 18:00 IST are processed on the same day. However, reaching time may vary depending on pincode of delivery. We ship through reputed shipping partners only. The transit time may vary from 4-7 business days as per the network operations of our shipping partners. Hence a total of 14 business days is good to consider as standard time to receive the prints you have ordered. You can always track your consignment on our partners' website with the tracking link we communicate to you once we release the shipment from our facilities.

Order Print will arrange for shipping with a reputed carrier. Order Print will not be responsible for the delay in delivery, loss or damage of the order while the order is with the shipping carrier. As and when the order is shipped, the buyer gets notification over email with unique tracking id. From then on the shipment can be tracked through the system of the carrier. Delivery delayed due to incorrect delivery address, non-availability of recipient during delivery, are covered by the policy of respective carrier only and orderprint.in cannot be held responsible for such events.